.chat-conv-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border-radius: 99px;
  background: linear-gradient(135deg, var(--accent), var(--accent2));
  color: var(--bg);
  font-size: 0.6rem;
  font-weight: 700;
  font-family: 'DM Sans', sans-serif;
  line-height: 1;
}

.chat-conv-item.active .chat-conv-badge {
  background: rgba(255,255,255,0.2);
  color: var(--white);
}

.nav-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border-radius: 99px;
  background: linear-gradient(135deg, var(--accent), var(--accent2));
  color: var(--bg);
  font-size: 0.55rem;
  font-weight: 700;
  margin-left: auto;
  font-family: 'DM Sans', sans-serif;
  line-height: 1;
}

.typing-indicator {
  display: flex;
  align-items: center;
  gap: 4px;
  padding: 12px 18px;
  background: rgba(255,255,255,0.03);
  border: 1px solid rgba(255,255,255,0.06);
  border-radius: 14px;
  border-bottom-left-radius: 4px;
  align-self: flex-start;
  max-width: 72%;
  animation: orders-msg-in 0.25s ease;
  margin-bottom: 4px;
}

@keyframes orders-msg-in {
  from { opacity: 0; transform: translateY(12px) scale(0.98); }
  to { opacity: 1; transform: translateY(0) scale(1); }
}

.typing-indicator .typing-dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: rgba(0,245,196,0.5);
  animation: cmTypingDot 1.2s ease-in-out infinite;
}

.typing-indicator .typing-dot:nth-child(2) { animation-delay: 0.2s; }
.typing-indicator .typing-dot:nth-child(3) { animation-delay: 0.4s; }

@keyframes cmTypingDot {
  0%, 100% { opacity: 0.3; transform: scale(0.8); }
  50% { opacity: 1; transform: scale(1.2); background: var(--accent); }
}

.chat-main .chat-messages .typing-indicator {
  margin-left: 12px;
}

.chat-input-wrap {
  position: relative;
  flex: 1;
}

.chat-input-wrap .chat-typing-label {
  position: absolute;
  top: -18px;
  left: 4px;
  font-size: 0.6rem;
  color: var(--accent);
  opacity: 0.7;
  animation: cmFadeIn 0.2s ease;
}

@keyframes cmFadeIn {
  from { opacity: 0; transform: translateY(4px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ─── Order Tracking Chat Tab ─── */
.track-chat-container {
  display: flex;
  flex-direction: column;
  height: 480px;
  border: 1px solid rgba(255,255,255,0.06);
  border-radius: 18px;
  overflow: hidden;
  background: rgba(8,12,12,0.5);
}

.track-chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  background: radial-gradient(ellipse at top, rgba(0,245,196,0.01) 0%, transparent 60%);
}

.track-chat-messages::-webkit-scrollbar { width: 4px; }
.track-chat-messages::-webkit-scrollbar-thumb { background: rgba(255,255,255,0.06); border-radius: 99px; }
.track-chat-messages::-webkit-scrollbar-track { background: transparent; }

.track-chat-message {
  display: flex;
  gap: 10px;
  max-width: 78%;
  animation: orders-msg-in 0.3s cubic-bezier(0.4,0,0.2,1);
}

.track-chat-message.client {
  align-self: flex-end;
  flex-direction: row-reverse;
}

.track-chat-message .chat-message-avatar {
  width: 30px;
  height: 30px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--accent), var(--accent2));
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: 'Syne', sans-serif;
  font-size: 0.55rem;
  font-weight: 700;
  color: var(--bg);
  flex-shrink: 0;
}

.track-chat-message.admin .chat-message-avatar {
  background: linear-gradient(135deg, #4facfe, #007aff);
}

.track-chat-message .chat-message-bubble {
  padding: 10px 16px;
  border-radius: 14px;
  font-size: 0.82rem;
  line-height: 1.6;
  background: rgba(255,255,255,0.03);
  border: 1px solid rgba(255,255,255,0.06);
  color: var(--gray);
  border-bottom-left-radius: 4px;
  word-break: break-word;
}

.track-chat-message.client .chat-message-bubble {
  background: linear-gradient(135deg, rgba(0,245,196,0.08), rgba(0,245,196,0.03));
  border-color: rgba(0,245,196,0.12);
  color: var(--white);
  border-bottom-left-radius: 14px;
  border-bottom-right-radius: 4px;
}

.track-chat-message .chat-message-time {
  font-size: 0.6rem;
  color: var(--gray2);
  margin-top: 4px;
  padding-left: 4px;
  opacity: 0.7;
}

.track-chat-message.client .chat-message-time {
  text-align: right;
  padding-right: 4px;
}

.track-chat-input-area {
  padding: 14px 20px;
  border-top: 1px solid rgba(255,255,255,0.04);
  background: rgba(11,15,15,0.4);
}

.track-chat-input-row {
  display: flex;
  gap: 10px;
  align-items: center;
}

.track-chat-input {
  flex: 1;
  background: rgba(255,255,255,0.02);
  border: 1px solid rgba(255,255,255,0.06);
  border-radius: 12px;
  padding: 11px 16px;
  font-family: 'DM Sans', sans-serif;
  font-size: 0.82rem;
  color: var(--white);
  outline: none;
  transition: all 0.3s ease;
}

.track-chat-input:focus {
  border-color: rgba(0,245,196,0.3);
  box-shadow: 0 0 0 1px rgba(0,245,196,0.06);
  background: rgba(0,245,196,0.02);
}

.track-chat-input::placeholder { color: var(--gray2); }

.track-chat-send {
  width: 42px;
  height: 42px;
  border-radius: 12px;
  background: linear-gradient(135deg, var(--accent), var(--accent2));
  color: var(--bg);
  display: flex;
  align-items: center;
  justify-content: center;
  border: none;
  cursor: pointer;
  transition: all 0.3s cubic-bezier(0.4,0,0.2,1);
  flex-shrink: 0;
}

.track-chat-send:hover {
  box-shadow: 0 0 30px rgba(0,245,196,0.3);
  transform: translateY(-1px);
}

.track-chat-send:active {
  transform: translateY(0) scale(0.95);
}

.track-chat-empty {
  display: flex;
  align-items: center;
  justify-content: center;
  flex: 1;
  flex-direction: column;
  gap: 10px;
  color: var(--gray2);
  font-size: 0.85rem;
  animation: cie-fadeInUp 0.4s ease-out;
}

.track-chat-empty svg { opacity: 0.25; }

/* ─── Support Chat Modal (Public) ─── */
.support-overlay {
  position: fixed;
  inset: 0;
  z-index: 9998;
  background: rgba(0,0,0,0.6);
  backdrop-filter: blur(4px);
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.3s ease;
}

.support-overlay.open {
  opacity: 1;
  pointer-events: all;
}

.support-modal {
  position: fixed;
  bottom: 92px;
  right: 24px;
  z-index: 9999;
  width: 380px;
  height: 540px;
  border-radius: 18px;
  background: rgba(8,12,12,0.96);
  backdrop-filter: blur(28px) saturate(180%);
  -webkit-backdrop-filter: blur(28px) saturate(180%);
  border: 1px solid rgba(0,245,196,0.1);
  box-shadow: 0 24px 80px rgba(0,0,0,0.6), 0 0 40px rgba(0,245,196,0.05);
  display: flex;
  flex-direction: column;
  transform-origin: bottom right;
  transform: scale(0.85) translateY(12px);
  opacity: 0;
  pointer-events: none;
  transition: transform 0.35s cubic-bezier(0.34,1.2,0.64,1), opacity 0.25s ease;
  overflow: hidden;
}

.support-modal.open {
  transform: scale(1) translateY(0);
  opacity: 1;
  pointer-events: all;
}

.support-modal-header {
  padding: 16px 20px;
  border-bottom: 1px solid rgba(255,255,255,0.05);
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-shrink: 0;
}

.support-modal-header-left {
  display: flex;
  align-items: center;
  gap: 10px;
}

.support-modal-avatar {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--accent), var(--accent2));
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  flex-shrink: 0;
}

.support-modal-header-info h4 {
  font-family: 'Syne', sans-serif;
  font-size: 0.82rem;
  font-weight: 700;
  color: #fff;
  margin: 0;
  line-height: 1.2;
}

.support-modal-header-info .support-status {
  font-size: 0.65rem;
  color: var(--accent);
  display: flex;
  align-items: center;
  gap: 4px;
  margin-top: 1px;
}

.support-modal-close {
  width: 26px;
  height: 26px;
  border-radius: 50%;
  border: 1px solid rgba(255,255,255,0.08);
  background: transparent;
  color: rgba(255,255,255,0.4);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.28s ease;
  flex-shrink: 0;
  padding: 0;
}

.support-modal-close:hover {
  background: rgba(255,255,255,0.08);
  color: #fff;
  border-color: rgba(255,255,255,0.15);
}

.support-modal-body {
  flex: 1;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.support-modal-chat {
  display: flex;
  flex-direction: column;
  flex: 1;
  overflow: hidden;
  animation: cmFadeIn 0.2s ease;
}

.support-modal-chat .track-chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  background: radial-gradient(ellipse at top, rgba(0,245,196,0.01) 0%, transparent 60%);
}

.support-modal-chat .track-chat-input-area {
  flex-shrink: 0;
}

.track-chat-send.disabled {
  opacity: 0.35;
  cursor: not-allowed;
  transform: none !important;
  box-shadow: none !important;
}

.support-modal-auth {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  flex: 1;
  padding: 32px;
  text-align: center;
  gap: 12px;
}

.support-modal-auth svg {
  opacity: 0.2;
}

.support-modal-auth h3 {
  font-family: 'Syne', sans-serif;
  font-weight: 600;
  font-size: 0.95rem;
  color: var(--white);
}

.support-modal-auth p {
  font-size: 0.78rem;
  color: var(--gray2);
  max-width: 260px;
  line-height: 1.5;
}

.support-modal-auth .btn-primary {
  padding: 10px 24px;
  border-radius: 12px;
  font-size: 0.82rem;
  font-weight: 600;
  background: linear-gradient(135deg, var(--accent), var(--accent2));
  color: var(--bg);
  border: none;
  cursor: pointer;
  text-decoration: none;
  transition: all 0.3s ease;
}

.support-modal-auth .btn-primary:hover {
  box-shadow: 0 0 30px rgba(0,245,196,0.3);
  transform: translateY(-1px);
}

.support-modal-conversations {
  flex: 1;
  overflow-y: auto;
  padding: 8px;
}

.support-modal-conversations .chat-conv-item {
  padding: 10px 12px;
}

.support-modal-footer {
  padding: 10px 16px;
  border-top: 1px solid rgba(255,255,255,0.04);
  display: flex;
  align-items: center;
  gap: 8px;
  flex-shrink: 0;
}

.support-modal-footer input {
  flex: 1;
  padding: 9px 13px;
  border-radius: 12px;
  border: 1px solid rgba(255,255,255,0.07);
  background: rgba(255,255,255,0.03);
  color: var(--white);
  font-size: 0.78rem;
  font-family: 'DM Sans', sans-serif;
  outline: none;
  transition: border-color 0.28s ease;
}

.support-modal-footer input:focus {
  border-color: rgba(0,245,196,0.25);
}

.support-modal-footer input::placeholder {
  color: rgba(255,255,255,0.2);
}

.support-modal-footer .support-send-btn {
  width: 34px;
  height: 34px;
  border-radius: 50%;
  border: none;
  background: linear-gradient(135deg, var(--accent), var(--accent2));
  color: var(--bg);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: all 0.28s ease;
  padding: 0;
}

.support-modal-footer .support-send-btn:hover {
  transform: scale(1.08);
  box-shadow: 0 0 20px rgba(0,245,196,0.25);
}

.support-modal-footer .support-send-btn:active {
  transform: scale(0.95);
}

/* ─── Mobile ─── */
@media (max-width: 768px) {
  .support-modal {
    bottom: 76px;
    right: 10px;
    left: 10px;
    width: auto;
    height: 440px;
  }

  .track-chat-container {
    height: 380px;
  }

  .track-chat-message {
    max-width: 88%;
  }
}

@media (max-width: 480px) {
  .support-modal {
    bottom: 70px;
    right: 6px;
    left: 6px;
    height: 70vh;
  }
}